Job Profile Summary

This position will support and maintain critical enterprise applications essential to our institution's operations. The successful candidate will focus on application administration, user support, and ensuring the optimal performance and security of our enterprise systems based on current procedures. Training will be provided, making this an excellent opportunity for someone looking to start or advance their career in IT within an educational environment.
Key responsibilities include assisting in maintaining software licenses, assigning application roles and permissions, and administering enterprise applications such as OneLogin, Office 365, Adobe Creative Cloud, TeamDynamix, DocuSign, Alertus, Everbridge, and others. A solid understanding of Microsoft Active Directory is required, and knowledge of Microsoft Intune is a plus. A foundational understanding of programming (PowerShell, Python, C#) and programming structures is desirable for this role.
The candidate must follow ITSM procedures, support new and existing 3rd party applications, server infrastructure, and assist users when needed. This position will also play a crucial role strategically by assisting with the evaluation of new technologies and concepts for end user computing.

  

Minimum Education:

• Associate’s degree in Information Technology program required.

• An equivalent combination of education experience and education may be considered.

Minimum Experience/Training:

• Four to Six years of relevant experience.

• Demonstrates success in executing tactical responsibilities in a dynamic Information Technology environment.

Minimum Certification/Licenses:

One of any of the listed Microsoft Certified Technology Specialist (MCTS) Certification or Microsoft Certified IT Professional (MCITP) Certification is preferred, but not required:

MCTS System Center, MCTS Virtualization, MCTS Windows Server,
MCITP Virtualization Administrator on Windows Server.
or
MCITP Certification Enterprise Administrator on Windows Server.

Note: Microsoft is known to change its certification program names and designations frequently. Information Technology will review submitted certifications to ensure they meet the requirements above relative to the current or past designations by Microsoft.

Essential Functions:

• Enterprise Application Support
  Daily - 20%
  • Responsible for administering and supporting enterprise applications, including OneLogin, Office 365, Adobe Creative Cloud, TeamDynamix, DocuSign, Alertus, Everbridge, and others.
  • Follows institutional policies and procedures, helps assign application roles and permissions under guidance.
  • Assists in maintaining software licenses and ensuring compliance with vendor agreements.
• System Administration
  Daily - 20%
  • Manages and maintains Microsoft Active Directory under supervision, including user accounts, groups, and permissions.
  • Monitors application performance and conducts regular system checks.
  • Updates and patches to ensure applications are current and secure.
• Scripting and Automation
  Daily - 15%
  • Develops and maintains basic scripts using PowerShell, Python, or C# to automate routine tasks.
  • Utilizes foundational programming skills to support application functionalities.
• User Support and Training
  Daily - 15%
  • Collaborates with faculty, staff, and students to address application-related inquiries and issues.
  • Assists in developing training sessions and materials to enhance user proficiency.
  • Creates and maintains user guides and technical documentation.
• Collaboration with Campus Technology
  Daily - 10%
  • Works with the Campus Technology team on support issues, ensuring timely resolution of problems.
  • Participates in projects to integrate new applications or enhance existing systems.
  • Coordinates with vendors and external partners for support under supervision.
• Process Improvement
  Daily - 5%
  • Participates in evaluating existing procedures and recommends improvements.
  • Assists in preparing change requests and maintaining documentation.
  • Stays updated on emerging technologies relevant to enterprise applications.
• Compliance and Best Practices
  Other - 5%
  • Adheres to ITSM procedures and ITIL operational best practices.
  • Ensures all activities align with institutional policies and compliance requirements.
• Professional Development
  Other - 5%
  • Engages in training and development opportunities to enhance skills.
  • Seeks guidance and mentorship from senior team members
• Other – 5%: Performs related duties as assigned.

Knowledge, Skills and Abilities

• Understanding of Microsoft Intune is a plus.

• Verbal and Written Communication Skills, Critical Troubleshooting Analysis of Systems, Critical and Logical Thinking Skills, Expertise in Computer Systems.

• Advance knowledge of commonly used concepts, practices and procedures for installing, upgrading, troubleshooting, repairing microcomputer hardware, software configuration, network components, and Windows Operating systems are required.

• Ability to interact and effectively communicate with a diverse employee and student population

• Ability to manage own work to unit performance standards for cost, quality, and output (e.g., demonstrated supervisory and organizational skills, ability to set priorities for self and others, schedule work activities, allocate resources and provide appropriate feedback)

Our Culture – At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty.

Job Title

Engineer, Enterprise Applications and Client Computing.

  

Position Number

P0090695

    

Job Status

Full time Regular

    

Department

Enterprise Communications

  

Location

Cypress Creek Administrative Center

    

Pay Grade

513

    

Salary

$57,032 - $67,726 (Salary rate commensurate with education and experience)

  

Work Shift

   

Work Schedule

Monday – Friday/Weekends/Varies

   

Hours Per Week

40

   

Posting End Date

Open Until Filled

   

Comments

To be considered for this position, a completed online employment application form along with a resume and transcripts are required.

   

Designated Essential Personnel

No

   

FLSA Status

Exempt

   

Position Classification

Professional Technical Staff (PTS)

   

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application**

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf.

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

  

Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification. For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309. Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.